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Specialist stoma nurses

The Amcare by Convatec stoma nursing team is accessible to everyone living with a stoma. Our experienced team is fully accredited and registered, and dedicated to supporting people just like you, whatever your age, lifestyle, or background.
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You never need cope on your own

Living with a stoma can be harder than you at first expect. Even 'small niggles' can become big issues. It's important to know you are not alone. For every question you have, the right answers come from people who completely understand what you are experiencing.

Do you suffer from soreness or irritation, or struggle to get your care routine right? Are the products you are using the best ones for you? Amcare specialist nurses are here to advise on even the smallest queries with complete discretion. 

Who can use the service? 

You can. The Amcare nursing team is accessible to everyone living with a stoma.

Our experienced nurses are fully accredited and registered, they support people just like you, from all kinds of backgrounds and lifestyles. Whether you’ve had recent surgery or have been living with your condition for many years, they have the right advice for every individual issue. No question will ever be considered trivial. It’s completely confidential care and the team want to help.

"The nurse visited me at home as I was having regular leaks, which caused lots of distress and extra work for my wife. She delivered an exceptional service, and I now feel confident to go out and about and have my quality of life back."

Paul, Birmingham

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Ways to get help

You can make a call to our Nurse Advisor Help Line. Or, submit the form at the bottom of this page. If you require phone support, our nurses will answer questions on issues such as leakages, sore skin, diet, hydration, and more. If you need additional support, our nurses can come and see you.

The services we offer are confidential and discreet, covering a range of topics, including:

  • Stoma care advice and assessment
  • Assessment for support garments
  • Educational support
  • Product advice when issues arise

We can come to you

As a user of stoma supplies, you are entitled to a FREE annual face to face consultation with one of our specialist nurses. This is an opportunity for you to talk about any issues you may be having with your health and all products used. Nurses are happy to see customers in their own homes, GP surgeries, or community clinics.


*Surrounding any concerns you may have relating to COVID-19 we are also offering nurse reviews via phone or video chat.


Request a nurse review today.  Call - UK: 0800 88 50 50 

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For Healthcare Professionals
Ostomy Care Continence Care Ostomy nurse app
Amcare by Convatec is part of the Convatec group of companies, which also provides the me+™ programme - a complimentary support service for customers using stoma and continence products.