Layers of care

Learn about just how we deliver on our promise to provide layers of care by watching our latest video.

Across the UK our team consists of dedicated people whose knowledge, understanding and expertise, make up the layers of care that help us build better lives. 

Care centre locations

We operate from 8 nationwide Care Centres across the UK, providing all the benefits of a personalised local service. We are always happy to help - just pop in or give us a call for a warm welcome. 

• Stirling
• South Shields
• Sunderland (National Distribution Centre)
• Runcorn (Customer Interaction Centre)
• Lincoln
• Nottingham
• Cheltenham
• Dartford
• Basingstoke

Experts in ostomy care

When it comes to ostomy care, we believe in Healthy Bonds - designed for leak protection and skin health. We understand how important it is to keep the skin around the stoma healthy, so the bond with their ostomy system stays secure and comfortable.

That's why Convatec created Mouldable Technology, a skin barrier technology that is one of our many unique products - after a 2 month follow up, 95% of patients who started with a Convatec Mouldable Baseplate had healthy skin¹.

Getting off to a healthy start, gives people a better relationship with their stoma, and their body. This, in turn, leads to stronger and healthier relationships with the people around them.

Amcare by Convatec offers a broad range of ostomy pouches and systems, designed to meet different customer needs. By helping customers find the right ostomy products, and helping them customize the fit, we can help allay worries about leakage and skin irritation, so they can get on with living.

Specialists in continence care

When it comes to continence care, we recognise that not all intermittent catheters are created equal. We have seen how traditional hydrophilic coated catheters can stick, and damage the delicate urethra. Irritation and damage to the soft urethral tissue can allow bacteria to colonize the space created^2,3 potentially causing discomfort and bleeding and leading to a higher chance of getting UTIs.^4,5

Convatec’s GentleCath™ with FeelClean Technology™ is different. Introducing the next generation of hydrophilic intermittent catheters, The slippery hydrophilic properties are integrated inside the catheter itself rather than having a sticky coating.

Independent research at Queen’s University Belfast has proven that these catheters do not stick, protecting the delicate urethra,⁴ the body's first line of defence against UTIs.⁶

Fewer UTIs means fewer returning patients and the potential for cost savings.

Patient lifestyle support with Convatec me+^TM

At Convatec, something we hear time and time again from people living with chronic conditions, is a longing for more information, more support and more lifestyle advice. Thats why we developed Convatec me+, our comprehensive lifestyle support membership programme, for those living with a stoma or experiencing continence issues.

Patients receive:

• Welcome pack with useful complementary items.
• Free product samples to help review and improve products.
• Online and telephone support.
• Useful guides, tips, films and information, all in one place.
• A monthly newsletter, including the latest updates and inspiration.
• Exclusive online events and Q&As with experts in the field.
• Specialist recovery education modules for HCPs.

Accreditations and Associations

• British Healthcare Trades Association
• Care Quality Commission
• Cyber Essentials Plus Certified
• ISO 9001 Certified